Terms of Service

1. Agreement to Terms

By accessing or using Approach Commerce's website and services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you may not access or use our services.

2. Services Description

Approach Commerce provides fractional commerce leadership and operational services including multi-channel e-commerce management, analytics, performance optimization, and related services. Specific service details are outlined in individual client agreements.

3. Partnership Application Process

Submitting a partnership application does not guarantee acceptance. We evaluate applications based on:

• Minimum revenue threshold ($1M+ annually)
• Product and market fit
• Channel alignment and growth potential
• Operational readiness

We reserve the right to decline applications at our discretion.

4. Client Agreements

Accepted partners will enter into a separate Master Services Agreement detailing:

• Scope of services
• Performance expectations
• Pricing and payment terms
• Term and termination conditions
• Confidentiality obligations

5. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• CommerceIQ provides services on an "as is" and "as available" basis
• We make no guarantees regarding specific revenue, profit, ROAS, or other performance outcomes
• Past performance and case study results do not guarantee future results
• We are not liable for indirect, incidental, consequential, or punitive damages
• Our total liability is limited to the fees paid for services in the 12 months preceding the claim
• We are not responsible for marketplace policy changes, algorithm updates, or platform decisions beyond our control

6. Results and Performance

While we employ best practices and proven methodologies, e-commerce results depend on numerous factors including but not limited to: product quality, market conditions, competition, seasonality, platform policies, and external economic factors. Results may vary significantly between brands and cannot be guaranteed.

7. Client Responsibilities

Clients agree to:

• Provide accurate information during application and onboarding
• Maintain adequate inventory to support sales
• Ensure products comply with all applicable laws and platform policies
• Grant necessary account access and permissions
• Respond to requests for information in a timely manner
• Pay invoices according to agreed terms

8. Intellectual Property

All content, software, analytics tools, and methodologies used by Approach Commerce remain our intellectual property. Clients receive a limited license to access deliverables for business purposes. Work product created specifically for a client (listing content, strategy documents, etc.) may be owned by the client as outlined in individual agreements.

9. Confidentiality

Both parties agree to maintain confidentiality of proprietary information shared during the partnership. This includes business strategies, financial data, analytics, and operational details.

10. Termination

Either party may terminate the services relationship according to terms outlined in the Master Services Agreement. Upon termination, we will assist with transition but are not responsible for ongoing channel management after the termination date.

11. Account Access and Portal Use

Clients granted access to the Approach Commerce client portal agree to:

• Maintain confidentiality of login credentials
• Use the portal only for authorized business purposes
• Not attempt to access unauthorized areas or data
• Report security concerns immediately

12. Compliance

Clients are responsible for ensuring their products, marketing, and business practices comply with all applicable laws including consumer protection, product safety, advertising standards, and platform policies. Approach Commerce provides operational services but does not provide legal advice.

13. Dispute Resolution

Any disputes will first be addressed through good-faith negotiation. If unresolved, disputes will be settled through binding arbitration in accordance with the rules specified in the Master Services Agreement.

14. Changes to Terms

We may update these Terms of Service periodically. Material changes will be communicated to active clients. Continued use of services after updates constitutes acceptance of revised terms.

15. Contact Information

For questions about these Terms of Service, contact us at: